Below FAQ are some common concerns of our clients might have, if you have other questions, please just send it to

We are not responsible, liable, or obligated to reship or refund the cost of any packages that are mis-delivered, stolen or Returned-to-Sender.

If we receive a returned package, we'll contact the customer to review the reason for the return. If we determine to reship the package, customer will be responsible for the full shipping charges.

Unfortunately, we do not accept returns or exchanges. If you are dissatisfied with your coffee, arrives damaged, or an error occurs with your order, please contact us with your concerns at and we will do our best to ensure your satisfaction.

Home Coffee Inc is committed to design and development processes which support providing an accessible website to the widest possible audience, regardless of technology or ability.

Throughout design and development processes, developers and content contributors should strive to conform with Web Content Accessbility Guidelines (WCAG) 2.0 In cases where conforming to Level AA is impossible, systems should conform with Level A to ensure minimum access to information.

Here are the four principles of WCAG that we strive to follow:

  • 1. Perceivable - “Information and user interface components must be presentable to users in ways they can perceive.”
  • 2. Operable - “User interface components and navigation must be operable.”
  • 3. Understandable - “Information and the operation of user interface must be understandable.”
  • 4. Robust - “Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies.”

If you have any questions in regards to this matter, please feel free to contact us at

Feel free to contact us anytime at
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